I called early this AM b/c my dealer failed to pick up my call(s) after my hubs noticed a pool of oil on our brand new garage floor! I called and got Justin who listened and lent a sympathetic ear. It times out to be the dealer's tech mistake b/c the oil filter was not in tigh enough. Not only did the Service Street Tech fix it, he replaced the filter at no charge nor was I charged to even "look" at my vehicle! Who does this? No one but them apparently. I tipped the tech $20 and on my way - deep breath - sigh! We WILL BE BACK!!!!! Ty, Ty, Ty!!!! I'm in awe of their cust serv.