Great Service

My husband and I were heading home to Colorado Springs from Denver and not too far down I-25 we started having engine issues and had to pull over. We figured it was maybe just a lack of oil so we found a King Sooper's nearby and bought some oil but when that didn't help we started looking for a service center and as luck would have it we were already in the same parking lot as Service Street! We drove over and called their number (it was 7pm on a Friday so they weren't open) and talked to a very friendly and helpful representative. We were able to leave the car there and found a ride back to the Springs. The next day, the service tech called us and said there was definitely something wrong and recommended we contact our dealership to see if there was possibly a recall or warranty coverage for the car and they were right! Unfortunately the manufacturer said the warranty service HAD to be performed by a dealership, despite Service Street offering to call our dealership and work it out so they could take care of it and save us an expensive tow service. Throughout our short experience with Service Street, they were friendly, polite, and very informative. If the manufacturer would have okay'd it, we absolutely would have been happy to let Service Street take care of the warranty repair. Despite doing a diagnostic and calling us multiple times to keep us up to date and make sure we understood what was going on, Service Street still didn't charge us anything (even when we offered to compensate them). If you're in the Castle Pines area and are looking for good, honest service for your car I recommend Service Street!

We always receive excellent customer service and communication.

Honest people who just want your car running well.i may never use anyone else again.

The staff is very knowledgeable and courteous. I feel confident in their assessment of what needs to be done on my vehicle. I would recommend them without reservation. 👍👍

Had just a simple oil change. It was done quick and they were great to deal with.

They are really nice people, and the environment is great. They even have coffee available for clients, and their overall service is excellent.” Especially Sail he was very friendly and helpful.

Had just a simple oil change. It was done quick and they were great to deal with.

Shawn went above and beyond to help me and I am very grateful and will definitely be back